Exploring the Promise and Challenges of ChatGPT in Supply Chain Applications


Manhattan Associates, a leading provider of supply chain management software solutions, discussed the potential of ChatGPT in supply chain management during their recent Momentum user conference. While ChatGPT shows promise in generating content, it also poses challenges as it may produce inaccurate or unreliable information. Manhattan's Chief Technology Officer, Sanjeev Siotia, sees the potential for generative AI to enhance supply chain applications, such as assisting with training manuals, optimizing warehouse management systems, and code testing, but the implementation timeline and licensing details from OpenAI remain uncertain.

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