Home delivery: a blessing or a curse?
📫 Home delivery: a blessing or a curse?
A recent study by Descartes was conducted, and the study's data shows that 2/3 of those who responded have said that they "had a problem" with home delivery over the past 3 months. This study showed that there will need to be improvements to delivery performances, or there will be a rough road ahead for convienience. Offering reliable and efficient home delivery options can improve customer satisfaction and loyalty. Customers are much more likely to return to a retailer that provides a positive delivery experience, which can ultimately increase sales and revenue. In a highly competitive e-commerce market, retailers that offer superior home delivery options can gain a competitive advantage over their rivals. By providing faster and more reliable delivery, retailers can differentiate themselves and attract more customers.
In a notable Supreme Court ruling, written by Chief Justice John Roberts, it was unanimously decided that truck drivers hauling products like bread are in the transportation sector, not bakery workers.