Walmart's Major Drone Delivery Expansion
Walmart has unveiled its largest drone delivery expansion plan, covering 1.8 million households in the Dallas-Fort Worth area.
Decoding the Nightmarish Boarding Process
The boarding process for flights has become increasingly chaotic and inefficient, and this has largely been by design to encourage passengers to pay for priority boarding and other services.
Retailers Tighten Customer Perks and Rewards Programs
Companies across various industries are cutting back on customer perks as they prioritize higher profit margins.
Escalating Airline Delays and Cancellations Cast a Shadow on the Upcoming Holiday Weekend
Airline delays and cancellations continue to plague travelers in the United States, raising concerns as the long July 4 holiday weekend approaches.
Crunching Numbers: Unveiling Supplier Quote Intelligence
Maximizing the business intelligence obtained from supplier information is crucial in manufacturing.
Chipotle Prepares for Nationwide Rollout of RFID Technology
Chipotle Mexican Grill is expanding its use of radio-frequency identification (RFID) technology to track ingredients from suppliers to restaurants in real time.
US Airlines Rake in $7 Billion Annually from Checked Baggage Fees
Last year, U.S. airlines earned over $6.7 billion in baggage fee revenue, with American Airlines alone earning nearly $1.4 billion from checked bags, accounting for more than 2% of the carrier's full-year revenue.
Supply chain delays affect United Airlines' plan to renovate its narrow-body cabins
United Airlines' plans to update its narrow-body plane cabins have been disrupted by supply chain issues.
Home delivery: a blessing or a curse?
A recent study by Descartes was conducted, and the study's data shows that 2/3 of those who responded have said that they "had a problem" with home delivery over the past 3 months.
Is giving up your personal data to retailers a benefit of personalization or privacy violation?
Many retail stores now now inviting their online customers to create a personalized shopping experience, but when does that effort cross the line and create a privacy violation?
Oregon temporarily suspends EV rebates due to money running out
Too many people are applying to the program which would provide rebates for buying or leasing an electric vehicle, according to The Oregon Department of Environmental Quality.
Customers wants sustainable deliveries, but residential areas pose a challenge
Residential delivery has become increasingly popular in recent years, driven by the growth of e-commerce and online shopping.
Target is now offering “drive-through” returns for customers
No need to get out of your car to return that candle of wicker basket you impulsively bought on your latest Target run.
National Highway Traffic Safety Administration recalls 350k+ Teslas, but is it too little too late?
Regulators have been”slow to act” in response of publically documented and criticized defects with Tesla’s Full Self-Driving (FSD) beta software.
Expanding same-day delivery is a priority for Amazon
It looks like less and less Americans are going to need to wait a few days for their orders of toilet paper and tea bags.
Supply chain organizations should refocus on customer service
Customer service has a significant impact on customer satisfaction and loyalty.
Consumers are dealing with renewed inflation, and inventory gluts may be to blame
When there is an inventory glut, it means that there is more supply of a particular product than demand for it.
Why isn’t customer enablement widely practiced in supply chains?
Customer enablement is a strategy that involves providing customers with the tools, resources, and information they need to make informed purchasing decisions, improve their experience with a product or service, and ultimately become loyal and satisfied customers.
The cold supply chain is responsible for transferring perishable products safely to the customer
The cold supply chain is responsible for transferring perishable products, such as fresh produce, dairy products, meat, and pharmaceuticals, safely from the producer to the customer.
Retail companies want to engage with customers with their return policies
By offering a simple and convenient returns process, retailers can improve customer satisfaction and build loyalty.