Customer service has a significant impact on customer satisfaction and loyalty.

The best solution depends on a variety of factors, including the complexity of the supply chain, the amount of data available, and the specific goals of the mapping project.

The FedEx Express pilot union, also known as the Air Line Pilots Association, International (ALPA), represents the pilots who fly for FedEx Express.

Airline delays can be caused by a variety of factors, including weather conditions, air traffic congestion, maintenance issues, and logistical problems.

As more countries and organizations prioritize efforts to mitigate climate change and reduce greenhouse gas emissions, these efforts are affecting trade in a variety of ways.

Walmart has signaled that customers will likely slow their purchasing, even after strong holiday sales and profit last quarter.

Cyberattacks are a growing threat to global supply chains, and they can result in significant disruption, financial loss, and reputational damage.

A U.S. judge has asked a federal agency to revisit part of its approval of the plans to create a Lithium Americas mine in Nevada, near the Oregon border.

Amazon CEO Andy Jassy announced that its workers are required to come back to the office, and a group of 5,000 employees has officially signed a petition to drop the mandate.

Los Angeles port director Gene Seroka is attempting to calm the waters after nearly a year of labor talks with the port workers union.

The COVID-19 pandemic has caused businesses to rethink their KPIs and focus on areas such as remote work productivity, customer experience, supply chain resilience, and employee health and safety.

Industrial robot sales increased 11% last year in North America, up by 44,200 units.

While there are many benefits to using robots in the workplace, it is important to recognize that robots cannot completely replace human workers.

United, Air Canada, Boeing, GE Aerospace, JPMorgan Chase, and Honeywell are partnering to invest $100 million into The United Airlines Ventures Sustainable Flight Fund.

This is a 13% increase year over year, highlighting how challenging it is for so many Americans to afford green energy transportation.

In order to regain control of the company’s operational model and develop more profit, Convoy CEO and co-founder Dan Lewis has announced through a LinkedIn post that the company is thinning its labor force.

As a result, many freight companies are reverting to diesel locomotives over electric models in order to reduce substantial operating costs.

Trucks are being given a bit more grace by the EU to get with the green energy program, but they’re being held to a standard, nonetheless.

Customers are likely to become more price-sensitive during an economic downturn, so retailers should focus on offering products and services that provide real value to customers.

While electric vehicles are a promising technology for reducing greenhouse gas emissions and achieving a decarbonized future, there are several challenges that may prevent the US from solely depending on them.