Come take a listen to our Road Scholar Chris, a seasoned professional with 30 years of extensive experience in the industry. Every week, he delves into some of the most significant topics, offering insightful perspectives that simplify the intricate world of Transportation & Supply Chain - one Byte at a time. You can tune in to The Chris Joslyn Show on various platforms including Apple Podcasts, Spotify, Anchor, Youtube, Breaker, Google Podcasts, and more, to stay updated on the latest trends and discussions in the field.
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How do you measure customer service in logistics?
So, you're in the logistics game, and you know that keeping your customers happy is an absolute must. But how do you figure out if you're actually succeeding at customer service? Well, it's all about measuring it. Let's break down some ways you can do just that.
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