How do you measure customer service in logistics?

The Chris Joslyn Show
Written By Jennifer Joslyn
Several trucks parked in a parking lot with a supply chain graphic above it. Reading "How To Measure Customer Service in Logistics."

Hey, everyone! It’s Jennifer here with iLevel Logistics & Dare More Media - filling in for Chris while he’s off tackling the logistics world. He will be back soon with some new and exciting guests, so make sure to hit the subscribe button and turn on notifications so that you never miss an episode of the Chris Joslyn Show.

So, you're in the logistics game, and you know that keeping your customers happy is an absolute must. But how do you figure out if you're actually succeeding at customer service? Well, it's all about measuring it. Let's break down some ways you can do just that.

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Jennifer Joslyn
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How can we balance tech and humanity in the supply chain?
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