Low Labor Productivity Impacts Supply Chain Goals


Low labor productivity levels in the supply chain industry could hinder the success of supply chain officers (CSCOs), according to a Gartner analyst. Gartner found that the lack of investment in workforce innovations had led to historically low labor productivity levels, with turnover rates 33% higher than pre-pandemic levels. The company suggested that CSCOs focus on three initiatives to combat this issue, including unlocking individual potential, community potential, and technological potential to support workforce enablement.

Gartner explained that unlocking individual potential could allow CSCOs to find high-demand skills by breaking down projects into component tasks and seeking skills needed for those tasks across the entire organization. The company also suggested leveraging crisis situations and market opportunities to break down silos and find new organizational structures. Finally, Gartner recommended that organizations implement new technology solutions, such as actionable AI and smart robotics, to make work easier and less mundane for employees while designing new ways of working with the human-technology relationship in mind.

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