UPS expects 70M return parcels after the 2022 peak season
With projections to make any delivery driver gulp, the delivery giant UPS is expecting that it will handle up to 70 million packages in retail returns after the holiday season rush - and that’s just their company, alone. Compared to the 2021 season, the company has the capability of handling 5 million more packages this year than it was able to process one year prior.
After the holiday season, there are typically a high number of returns due to a combination of factors. One reason is that many people receive gifts that they do not want or that do not fit, and they choose to return them for a refund or exchange. Additionally, some people may have taken advantage of holiday sales to purchase items that they were not entirely sure about and decide to return them after the holiday. This growing number is likely to the number of retailers who recognize that customers are typically drawn to liberal return policies. Many retailers offer extended return windows or free return shipping during this time, which can make it more convenient for customers to return items.
Overall, UPS is a popular choice for customers because it is convenient, reliable, and provides a variety of services to meet their shipping needs.
United Parcel Service (UPS) reported a disappointing start to the year with first-quarter earnings revealing a 5.3% drop in revenue and a 31.5% plunge in operating profit compared to last year.