What can we learn from the UPS strike in 1997?

Company CultureHigh Tech / High Touch
Written By Jennifer Joslyn

The 1997 UPS strike exposed the risks associated with relying on a single carrier for business operations, impacting companies across various sectors. Fast forward to 2023, the parcel market has evolved with the emergence of regional carriers, improved USPS, and Amazon's significant presence. While the consequences of a potential strike may still be challenging, experts believe they would not be as crippling as in 1997 due to increased carrier diversity. However, it is crucial for businesses to review their dependencies, communicate with carriers, have contingency plans, and optimize their parcel strategies to mitigate risks and ensure optimal service and pricing.

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Jennifer Joslyn
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