Customers desire more environmentally-friend shipping methods, regardless of delays

Customer RelationsHigh Tech / High TouchElectric VehiclesFuel Tech
Written By Jennifer Joslyn

A new survey from Descartes Systems titled “Retailers: Sustainability is Not a Challenge, It’s an Opportunity”, reports that a mere 38% of consumers feel retailers are actually doing a decent job using sustainable delivery operations. This number is also reflected in the 54% who say they are willing to wait for long delivery times in order for a more sustainable shipping option to be implemented.

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Jennifer Joslyn
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