McDonald’s System Glitch Causes Global Ordering Hiccup
McDonald’s faced a hiccup in its system on Friday, causing some customers worldwide to hit a snag when trying to place their orders.
Car hackers are on the rise
A group of German hackers recently breached a Tesla car, not with malicious intent but to access a paid feature – heated rear seats.
Retailers Tighten Customer Perks and Rewards Programs
Companies across various industries are cutting back on customer perks as they prioritize higher profit margins.
The Brightline Transformation in the U.S. is Revolutionizing Passenger Rail
Brightline, a Florida-based company owned by Fortress Investment Group, is challenging the traditional passenger rail model in the U.S. by offering a privately funded and operated alternative.
Unwavering Shipper Loyalty Remains Amidst Looming UPS Strike Threats
Despite the looming threat of a UPS strike, many companies have not shifted their package volumes to other carriers.
Prime Day Insights: Unraveling the Supply Chain Implications for Peak 2023
The results of Amazon Prime Day on July 11-12 indicate that Peak 2023 is likely to be a strong and busy season for the supply chain.
Colgate's Synergistic Approach
Colgate-Palmolive is exemplifying its commitment to sustainability throughout its supply chain operations.
U.S. Drivers Express Mixed Feelings Towards Electric Vehicles
U.S. consumers have shown increasing interest and concerns about electric vehicles (EVs), according to a survey by Ernst & Young (EY).
Understanding the Factors Behind Rising Business Prices
The reasons behind the ongoing global inflation crisis remain a topic of debate among economists.
Optimizing Last-Mile Delivery with Technology for Superior Customer Experiences
As customer expectations in the retail industry shift towards fast and free delivery, leveraging last-mile delivery technology has become crucial for retailers and carriers to meet these demands.
Crunching Numbers: Unveiling Supplier Quote Intelligence
Maximizing the business intelligence obtained from supplier information is crucial in manufacturing.
Is 2023 Set to Repeat the "Air Travel Hell" of Summers Past?
Troubles from the 2022 travel season continue to haunt Americans as they prepare for the upcoming summer travel period.
Cheaper Gas and Food Offer Some Relief
Recently, the United States has experienced high inflation and stressful economic conditions.
The top 10 long range EVs for your next roadtrip are here
Many electric cars have a limited driving range before needing to be recharged, which can lead to anxiety for drivers who fear they may run out of energy before reaching their destination.
Is giving up your personal data to retailers a benefit of personalization or privacy violation?
Many retail stores now now inviting their online customers to create a personalized shopping experience, but when does that effort cross the line and create a privacy violation?
Customers and shippers of UPS are urged to switch to FedEx to avoid potential summer delays
FedEx penned a company message to customers and shippers, warning them that there is a potential UPS employee strike underway.
Expanding same-day delivery is a priority for Amazon
It looks like less and less Americans are going to need to wait a few days for their orders of toilet paper and tea bags.
Superstore giant Walmart has said customers will feel the inflation
Walmart has signaled that customers will likely slow their purchasing, even after strong holiday sales and profit last quarter.
Economic uncertainties lead retailers to get creative to retain customers
Customers are likely to become more price-sensitive during an economic downturn, so retailers should focus on offering products and services that provide real value to customers.
Why isn’t customer enablement widely practiced in supply chains?
Customer enablement is a strategy that involves providing customers with the tools, resources, and information they need to make informed purchasing decisions, improve their experience with a product or service, and ultimately become loyal and satisfied customers.