How Cultural Swirls and the Long Tail Have Transformed Our Individual Experiences
In the midst of a cultural swirl, we often believe that everyone else is experiencing the same moments as we are. However, these moments are often small pockets, and the size of the cultural swirl may not change how it makes us feel individually. The globalized world and the long tail effect have transformed the way we experience cultural events, making our experiences less uniform compared to the past when everyone tuned into the same channels.
The boarding process for flights has become increasingly chaotic and inefficient, and this has largely been by design to encourage passengers to pay for priority boarding and other services.
Companies across various industries are cutting back on customer perks as they prioritize higher profit margins.
Airline delays and cancellations continue to plague travelers in the United States, raising concerns as the long July 4 holiday weekend approaches.
Maximizing the business intelligence obtained from supplier information is crucial in manufacturing.
Chipotle Mexican Grill is expanding its use of radio-frequency identification (RFID) technology to track ingredients from suppliers to restaurants in real time.
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Many retail stores now now inviting their online customers to create a personalized shopping experience, but when does that effort cross the line and create a privacy violation?
Too many people are applying to the program which would provide rebates for buying or leasing an electric vehicle, according to The Oregon Department of Environmental Quality.
Residential delivery has become increasingly popular in recent years, driven by the growth of e-commerce and online shopping.
No need to get out of your car to return that candle of wicker basket you impulsively bought on your latest Target run.
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Logistics Viewpoints is diving into the hottest topic during the week between Christmas and New Year’s: Southwest Airlines’ massive corporate collision of bad weather, poor customer service, and angry customers.
Southwest hasn’t yet seemed to recover after an extremely challenging holiday weekend.
In the holiday weekend airline crisis of the century, Southwest Airlines has canceled 70% of its schedule by Monday and warned that it would likely be extremely limited to about a third for the remainder of the week.
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FedEx Corp. is reducing delivery service on Sundays now that e-commerce spending begins to slow in the post-pandemic market.
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Employee engagement cannot be at the expense of customer satisfaction - or vice versa.
Walmart has unveiled its largest drone delivery expansion plan, covering 1.8 million households in the Dallas-Fort Worth area.